top of page
  • How long is the processing time?
    1 week on premade items. 3-4 weeks Max on custom orders unless otherwise stated.
  • What payment options do you offer?
    We offer - Credit Card - Apple Pay - Paypal , Paylater
  • How long will it take for me to receive my order once shipped?
    It should arrive to you in 1-7 business days depending on your location & the shipping option you pick at check out.
  • Shipping Policy
    Please make sure you input the correct shipping address. We are not responsible for lost or incorrect addresses given on orders. If there is an issue with shipping or delivery by the post office you MUST contact the post office directly
  • Drop Offs
    Drop offs are only avalible for Westchester County and The Bronx, Between the hours 1pm to 6pm unless otherwise discussed and confirmed by myself (Lila The Kraft Dealer). Please choose the correct location when selecting this option. All drop offs are $5
  • Return Policy
    All sales are final. Please do not hesitate to ask any & all of your questions prior to purchasing!
  • Lost Packages
    If your package hasn't arrived please contact your local post office to further assit you in locating your order. Once your order is scanned in i am no longer resonsible for what happens to your order, you would have to contact the post office. If you have any questions do not hesitsate to message me through email
bottom of page